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Contact Air Care Restoration

Call (325) 339-8723 for 24/7 emergency restoration in Abilene and surrounding areas. Free estimates. Direct insurance billing.

Request Your Free Estimate

Tell us what happened and we'll get back to you fast — usually within one business hour.

Fastest: call (325) 339-8723

If you’re dealing with water damage, fire damage, or any other emergency right now, stop reading and call (325) 339-8723 — every minute matters when a loss is active.

For urgent situations

When a pipe bursts at 2 a.m. or smoke damage is still settling into your walls, you need someone on the line immediately — not a voicemail box and a callback the next morning. Air Care Restoration answers around the clock, every day of the year. Call (325) 339-8723 and speak directly with someone who can walk you through the first steps, dispatch a crew, and start the documentation your insurance carrier will need.

For estimates and non-urgent inquiries

Not every situation is a middle-of-the-night emergency. If you’re requesting a damage assessment, asking about a remediation scope, or have questions about how the insurance billing process works, email us at [email protected] or use the contact form on this page. For non-emergency requests submitted by email or form, you can typically expect a response within one business day. If your timeline is tighter than that, a quick call is always the fastest route.

Where we’re located

Our office is at 2241 S 41st St, Suite A, Abilene, TX 79602, in the heart of West Texas. From here we serve Abilene and the surrounding region, including communities throughout Taylor, Jones, Callahan, and Nolan counties. If you’re unsure whether your property falls within our service area, call or email — we’d rather tell you directly than have you guess.

Frequently Asked Questions

How quickly can you respond after I call?
Response time depends on your location and the nature of the loss. When you call, we'll give you a realistic arrival estimate based on where your property is relative to our Abilene location. For active emergencies, we prioritize dispatch as quickly as possible — the sooner you call, the sooner we can limit further damage.
Are you available after hours and on weekends?
Yes. Our line at (325) 339-8723 is answered 24 hours a day, 7 days a week, including holidays. Water damage and fire damage don't follow a business-hours schedule, and neither do we.
Do you work on commercial properties as well as residential homes?
We handle both. Whether it's a single-family home, a rental property, or a commercial building, the assessment and remediation process is scoped to the structure and the type of loss. If you manage multiple units or a larger facility, mention that when you call so we can plan accordingly.
How does insurance billing work — do I have to pay upfront?
We work directly with most major insurance carriers and can bill them for covered losses. From the first visit, we document affected materials, capture moisture readings, and photograph the damage in the format adjusters expect. We'll walk you through what your policy typically covers and what your role in the claims process looks like before any work begins.

Ready to take the next step?

Get a free quote today!

Call Now: (325) 339-8723